FAQ

Got a question? We're here to answer! If you don't see your question here, use our Chatbot or drop us a line on our Contact Page.

Q: How long does it take an order to ship?
A: That all depends on your location, currently everything is shipping from British Columbia. See the chart below for some examples:

Alberta 2 days
Saskatchewan 2 days
Manitoba 3 days
Ontario 4 - 5 days
Quebec 5 - 6 days


Q: How long do products take to produce?
A: 2-4 business days for Posters, Tent cards, Decals, Banner Stands, Warehouse Signage, Sandwich Boards, Sneeze Guards, and Office Guards; 10-14 business days for tents, flags, isolation booths and street signage. Anything customized will take longer depending on the complexity of the request.

Q: What if I want higher quantities or custom artwork?
A: Please drop us a note on our Contact Form, or send an email to joshm@westkeygraphics.com. Please include as much information as possible about your request.

Q: Do you do design work?
A: Absolutely. We have a team of busy designers ready to customize your project from the ground up or just simple artwork adjustments.

Q: Do you manufacture everything printed in house?
A: Yes! Westkey is proud to manufacture all printed items in house, including the sneeze guards included. The only exceptions are the promotional items, masks, and gloves.

Q: Do you do referral programs?
A: We do! Please contact joshm@westkeygraphics.com with the subject line "Referral Program Inquiry".

Q: Can I work for you?
A: We would love to hear from you. Right now we have too much to deal with to onboard new staff but we love good people. Send your resume to sales@westkeygraphics.com and we will let you know as soon as things normalize.